Expert Representation in Fraud and Banking Complaint Management
SCAMAssist specialises in representing clients in complex fraud and banking complaint matters. Our conciliators and agents are certified fraud examiners and nationally accredited mediators, bringing extensive expertise and professionalism to every case. By using our services, you ensure that the entire AFCA process is handled efficiently and effectively, with the goal of achieving the best possible outcome.
The AFCA Process Simplified
AFCA (Australian Financial Complaints Authority) offers a pathway for complainants to recover losses and obtain resolutions in financial disputes. SCAMAssist streamlines this process by managing all aspects of your complaint, from documentation to direct communications with financial institutions.
AFCA can award up to $540,000 for successful claims, with additional provisions for non-economic losses and legal fees in specific circumstances. We ensure your submissions are accurate, comprehensive, and compelling, maximising your chances of success. Our expertise spans conciliation proceedings and Ombudsman decisions, allowing us to pursue resolutions efficiently.
Outsourced AFCA Case Management
If your financial institution is seeking a reliable partner to manage AFCA complaints, SCAMAssist offers a technologically advanced, cost-effective solution. Our case management services are designed to handle complaints with precision, ensuring compliance and positive outcomes for all stakeholders.
Learn more about AFCA Case Management or contact us to discuss how we can support your organisation's needs.
Why Choose SCAMAssist?